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organisasi.","_itats_oer_citation":"","_itats_oer_file_id":1567,"_itats_oer_package_id":0,"footnotes":""},"oer_course":[232],"oer_type":[229],"oer_year":[207],"oer_topic":[],"oer_license":[156],"oer_author":[216],"oer_developer":[217],"oer_language":[164],"oer_program":[168],"oer_institution":[169],"class_list":["post-1566","oer_resource","type-oer_resource","status-publish","has-post-thumbnail","hentry","oer_course-manajemen-layanan-ti","oer_type-buku","oer_year-207","oer_license-cc-by-4-0","oer_author-adib-pakarbudi-s-kom-m-kom","oer_developer-adib-pakarbudi-s-kom-m-kom","oer_language-indonesia","oer_program-sistem-informasi","oer_institution-itats"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Manajemen Layanan Teknologi Informasi: Konsep, Pengukuran Kematangan dengan ITIL v3 dan ITIL 4, serta Penerapannya - Program Studi Sistem Informasi ITATS<\/title>\n<meta name=\"robots\" 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